The Regional Director of Operations is responsible for overseeing and managing the clinical operations of a senior living company on a regional level – that is, rather than managing operations for a single community, the Regional Director of Operations oversees several communities across one or more states.

The Regional Director of Operations is a significant role, including the planning, implementing, and monitoring of every aspect of operations of all senior living communities within an assigned region. This may include supporting, mentoring, and coaching directors working at a local community level, ensuring that every community within your territory is furthering the goals and vision of the company.

Regional Director of Operations Job Responsibilities

As the Regional Director of Operations, you’ll develop an operations budget for your region and allocate funds to local communities based on the goals and needs of each. You’ll be responsible for maintaining occupancy goals and achieving revenue goals while operating your region within budget.

You’ll be attending operations and financial planning meetings, playing a key role in the development of operational programs and initiatives to further the company’s mission within its established or desired brand reputation.

Additional Responsibilities for Regional Director of Operations Positions

• Develop and implement annual operations budgets.
• Meet or exceed occupancy goals for your region and for individual communities within your region.
• Meet or exceed revenue goals both at a regional and local level.
• Ensure compliance with applicable federal and state regulations, accreditation, and licensure requirements for all communities within your region.
• Oversee quality assurance programs and conduct ongoing and periodic performance assessments to ensure quality standards are being met.
• Ensure that required accounting, cash management, census, reporting, and quality assurance information is accurately documented and maintained.
• Interface with superiors, counterparts, and subordinates to develop and implement safety programs at a community and regional level.
• Manage and oversee Directors at local communities within your region, conducting ongoing performance assessment and initiating disciplinary actions when necessary to ensure the continued advancement of the company’s mission and values.

Typical Background Requirements for a Regional Director of Operations Job

A Regional Director of Operations is a high-level management position, and therefore requires previous management experience, preferably in a multi-site setting. This position requires up to 90 percent travel, depending on the company and the size of your region, which is often a key consideration for job-seekers.

Job descriptions for Regional Director of Operations jobs typically outline the following background requirements:

• A Bachelor’s degree in a related field, such as business, health care, or finance.
• Five to ten years of significant multi-site or state senior living operations management experience.
• Proven proficiency planning and managing operations budgets, including labor expenses, care provisions, and other expenditures to meet established budgetary goals on a monthly and annual basis.
• Ability and willingness to travel to local communities within the assigned region, up to 90 percent of the time.
• Demonstrated understanding of key financial concepts, including profit and loss, general ledger, and balance sheet accounting.
• Self-starter with forward-thinking skills, exceptional interpersonal communication skills – both written and verbal, and a ready ability to adapt quickly to respond to changing conditions.
• Excellent, proven management and leadership abilities with a strong commitment to team collaboration.

Are you an experienced professional with the chops to be the next Regional Director of Operations for a leading senior living provider? Send us your resume today and talk with a seasoned Bradley Harris & Associates recruiter about landing a coveted Regional Director of Operations job.