You will be the Executive Director of Operations for a mid-sized, upscale assisted living community dedicated to Assisted Living and memory care.  As the Executive Director you will be duly licensed in the State and assume the day-to-day operations of the community including the management of the profit and loss within all departments of the Assisted Living home. You will coordinate, plan, implement, monitor, direct and evaluate all aspects of the assisted living operations including supervision, support and coaching of all employees based in the senior living community.

The Executive Director typically carries responsibility for managing all business-related activities to realize the company’s vision, meet short- and long-term goals and ensure the company’s positive image is upheld in the local region.

Assisted Living Executive Director Management Responsibilities

The Executive Director is often the highest-level management position with a physical presence at an assisted living community on a day-to-day basis. The Executive Director is responsible for coordinating, planning, implementing and directing all activities occurring on and off of the campus, spanning every aspect of operations.

In addition to planning and executing daily operations, the Executive Director is responsible for ensuring the processes implemented are effective and successful through ongoing monitoring and evaluation. Hiring is an essential component of the Executive Director role. Assembling a top-notch team of mid-level managers makes the ongoing monitoring and evaluation of employees less demanding while simultaneously fostering resident and family satisfaction.

Additional Responsibilities

• The Executive Director is responsible for ensuring compliance with all applicable state, federal and local regulations and guidelines pertaining to the operation of a senior living community, in all departments including resident care, social services, activities, housekeeping, dining and sales and marketing.
• The Executive Director is also responsible for establishing and meeting a community budget, allocating funds accordingly to each department and ensuring that each department operates within the established budget.
• The Executive Director is responsible for overseeing the operation of all departments, coordinating meetings with department heads and key staff members and ongoing monitoring and evaluation of department activities.
• Fosters a positive and supportive working environment, recruiting and training team members who share the senior living company’s commitment to providing comprehensive, top-quality resident care in a nurturing, home-like environment.
• Maintain a high level of customer satisfaction, rapidly and readily addressing potential concerns from family members and referral sources, developing win-win solutions in line with the company’s vision and long-term goals.
• Supervise, monitor and evaluate employees to facilitate a positive, highly functioning, team-oriented working environment that fosters top-quality resident care.
• Develop and implement an employee and resident safety program in line with both federal/state regulations and company standard practices and procedures.

Background Requirements for Executive Director

Executive Director, Assisted Living job descriptions typically outline the following requirements:

• Bachelor’s degree from an accredited higher education institution. A degree in Gerontology, Business Administration, Human Resources Management or a similar field of study related to elderly care and services is strongly preferred.
• 2-3 years’ experience in an Executive Director or similar management role. Senior living management experience is strongly preferred.
• Current Assisted Living Administrator or Long-Term Care Administrator license, applicable to state and local regulations.
• Ability to demonstrate successful operations experience related to assisted living, independent living, Memory Care or a similar senior living environment.

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